Terms and Conditions

Please read carefully the following terms and conditions.

Booking

All bookings are to be made directly with Raro Mountain Safari Tours using the prescribed tools and information noted on our website.

Please note that Raro Safari Tours reserves the right to booking cancellations based on weather conditions and truck maintenance. 

Should you in the unfortunate case of cancelling your booking, we kindly ask that you please notify us directly with at least 24hours minimum notice.  

Online banking payment available

Please be informed of our company policy on online banking. Full payment of your tour must be made two weeks or more prior to the date of your booking. 

For group bookings of four people or more we require a 50% deposit of your booking fee, which is to be made two weeks or more prior to the date of your booking.

For all online banking payments please be informed of our cancellation policy. Please note that without forfeiting any cancellation fees, cancellation must be notified to us at minimum 48 hours prior to the date of your booking.

For more information regarding online banking please contact us.  

Liability

Our highest commitment to you as a customer of Raro Safari Tours, is to provide you a safe and enjoyable tour. Our Tour guides are trained to ensure the safety of our customers by executing reasonable skill and care throughout the duration of your tour. In saying that Raro Safari Tours will not be responsible to any injury, illness, death, loss (including loss of possessions and loss of enjoyment), damage, expense, cost or other sum or claim of any description whatsoever which results from any of the following:

  • your act(s) and/or omission(s); or

  • the act(s) and/or omission(s) of a third party not connected with the provision of your trip and which were unforeseeable or unavoidable

 

Rates

Our standard tour price is $80 per adult (12years and over) and $40 per child (6years to 11years). Please note that our prices may vary depending on the tour you book. For more information please contact us. Please also note that our prices are subject to change to which reasonable notice will be provided to you. 

 

Privacy 

Raro Safari Tours uses only information that is voluntarily provided to us. Any information that is provided to us is for internal use only i.e. to provide to you the service which you have requested. 

Please note that any participation in this service will constitute acceptance of this agreement.

Be sure to make Raro Mountain Safari Tours your FIRST tour activity when you visit our shores. Our tour has been in operation for over 20 years, making us one of Rarotonga's top tour activity.  
Our mission at Raro Mountain Safari Tours is to ensure quality service by providing our customers a FUN, SAFE and EDUCATIONAL tour. 
Our friendly and knowledgeable Tour Guides will take you to visit some of Rarotonga's historical sites and Rarotonga's highest point only accessible by our 4x4 Land Rovers. 
Raro Mountain Safari Tour operates Monday to Friday. Weekends we operate for private bookings only. For more information please do not hesitate to contact us.